General terms and conditions for groups

CGV EVENTS AND LEISURE

Conditions of sale agency Events & Leisure
Individual - Company - Group - EC

ARTICLE 1: INSURANCE – LIABILITY

The organizer is civilly liable for the activities offered in the event of damage resulting from a fault or an error in the organisation. He has contracted‚ with the insurance company Allianz a RC traffic insurance policy for each Segway and scooters and a RC pro also with Allianz (certificate on request). The participant affirms to be fully aware of the risks inherent in the practice of the proposed activities. The organizer cannot be held responsible in the event of an accident, each participant having to answer for all damage to himself resulting from his own fault or negligence. In this case, it is up to him to exercise his personal insurance.

ARTICLE 2: PRICES

All our rates are established including VAT, for individuals or excluding VAT for companies, communities...we are subject to VAT at the rate of 20%. The pricing method is always specified on our price offers.

ARTICLE 3: PRIVATE CUSTOMER CANCELLATION CONDITIONS

Cancellation possible only in the event of very bad weather, for safety or practicality problems where any risk is decided by the Events and Leisure team only. In case of cancellation by the customer from D-5 the total amount of the service is due. In the event of cancellation by Events et Loisirs, the service may be postponed or refunded (within 96 hours) depending on the request. Unless otherwise agreed, the number of participants booked will be the number of participants billed. Cancellations must be made by email to: contact@events-et-loisirs.com. Any delay of more than 15 minutes by the participant(s) will result in the cancellation of the outing without refund or postponement.

ARTICLE 4: CONDITIONS OF USE OF GIFT CARDS

The walks must be reserved in advance and at least 21 days. In the event that the gift is a voucher or a gift voucher for 1 person, the participant must plan for the longest possible delay because our walks leave with a minimum of 2 people (the shorter the delay, the less the choice will be important given our many services). Gift boxes, gift vouchers, gift vouchers are non-refundable and cannot be subject to any financial compensation. In the event of a no-show on D-Day, the reserved gift box will be permanently lost and cannot be replaced or postponed to a later date. This gift voucher is valid for one year from the date of purchase. A fee of €10 will be charged per gift card in the event of an extension (3 months maximum). You have the possibility to change category for the price difference.

ARTICLE 5: GROUP CANCELLATION CONDITIONS

From D -30 days to D -20 of the service, the 50% deposit will be retained, less than 20 days from the service, the penalty is 100% and the entire service must be paid. The number of participants charged will be the number of participants on the order form. In the event of cancellation after signature of the order form and payment of the deposit by the customer, administrative costs of 100€ for any order less than 2000€ and 500€ for any order greater than 2001€ for cancellation and work done. The number of participants must be defined 10 days before the date of the service and will be the number invoiced.

ARTICLE 6: WEATHER CONDITIONS

In the event of a special weather report, ie storm, hail, hurricane… Only the instructors present will be authorized to cancel or maintain the program initially planned. For security reasons, the course may be modified by the instructor without notice, the time of the ride will be respected and cannot give rise to reimbursement.

ARTICLE 7: SPECIFIC CONDITIONS FOR THE PRACTICE OF THE SEGWAY® GYROPODE

Each participant in our activities receives specific training prior to the practice of the Segway® Segway. This training is carried out by a certified Segway France instructor. For technical reasons related to Segway® Segway operation, people under 40 kg and over 118 kg cannot participate in our activities. For safety reasons, people with inner ear problems and pregnant women cannot ride a Segway® Segway. The minimum age required to use a Segway Segway is 12 years old if the required weight is reached (EDPM legislation of October 21, 2019) he must be accompanied by a responsible adult up to 16 years of age. Any false statement on the age of minors entails the sole responsibility of the parents. The instructor reserves the right to cancel the service in the event of fraud on the age of the participant, without reimbursement. All our walks are accompanied by a certified Segway Segway instructor is authorized on sidewalks and pedestrian areas in built-up areas. Wearing a helmet is mandatory.

ARTICLE 8: DANGEROUS BEHAVIORS

The instructors present in supervision on our activities are responsible for the safety of the group, as such, they can decide to exclude a participant with a behavior deemed dangerous, showing incivility and not respecting traffic and safety rules. relating to the use of the Segway® Segway.

ARTICLE 9: PAYMENT.

Any order from groups, companies, local authorities must be the subject of a duly signed estimate returned with the mention "good for agreement" defining the services and the conditions of realization and is worth the acceptance of our GCS. The order is firm and final upon receipt of the signed, stamped estimate and the payment of 50% deposit. Unless otherwise stipulated, the balance must be paid within 8 days of the service.

ARTICLE 10: DISPUTE

Any dispute that may arise from this contract will fall within the jurisdiction of the Commercial Court of Grenoble.

ARTICLE 11: ACCEPTANCE

The buyer declares to have read the general conditions of sale and accepts them without reservation.

ARTICLE 12: COMPLAINT

Any complaint against the agencies of Events et Loisirs must be sent by registered mail to Events et Loisirs 83 impasse Lavoisier 38530 Pontcharra, within 7 working days of the end of the service. After this period, no complaint will be admissible.